Therapy Services

Click on the “Get Started” button and fill out the form. If there is a particular therapist you are requesting, be sure to include their name in the form. A clinician will reach out to you to schedule a free 15-20 minute phone or video consultation so you can meet the therapist and determine if they’d be a good fit for you. It’s also an opportunity to get all of your questions answered, and to tell the therapist more about what you’re looking for in therapy (if you already know).

We happily accept Medicaid, Medica, UMR, UBH, BCBS of MN, and Aetna.

Fees are $220 for an individual therapy session. If you opt for insurance to pay for you, you will owe your copay, coinsurance, or deductible. Be sure to contact your insurance to find out exactly what you will owe. If you do not have insurance or we don’t take your insurance and the full rate is out of your budget, please let us know so we can determine what an affordable price will be for you.

Yes we do! We offer in person and telehealth options. You will meet with your therapist over a secure site like Doxy, Zoom, or Proton Meets.

The first session is a diagnostic assessment, which is therapy speak for learning more about you, what your mental health symptoms are, and what you would like to get out of therapy. The ultimate goal is to connect with you and to understand you and to begin to explore your beliefs about yourself and the world, what you want to be different, and how your relationships and other experiences in your life have impacted you. You will also be able to tell more if this therapist feels trustworthy and reliable to you. The first session can dive in deep, or it can be a broader snapshot of your whole life - it just depends on your comfort level. The therapist should move at your pace and any questions that feel scary or uncomfortable don’t necessarily need to be answered fully at this stage yet. You will fill out questionnaires about anxiety, depression, trauma, and substance abuse before your session, and also a questionnaire about your physical, psychiatric, relationship, and mental health history. You will also sign a consent and financial form before your first session. After the first 1-3 sessions, your therapist will let you know if you meet criteria for a mental health diagnosis.

Sessions are typically 55 minutes, and you will usually meet weekly or every 2 weeks. Weekly is recommended in the beginning to build trust and structure with your therapist, and to make more movement on your therapy goals. Every other week is typically for those who are already progressing on their goals.

Yes, you always have the right to switch therapists at any time! Let your therapist or the clinic director know, and names of therapists at White Oak or external therapists will be provided for you.

Yes we do! Our therapists can work with you to find a price that feels comfortable if you don’t want to use insurance, or if we are not in network with your insurance.

This is a great question and a difficult one to answer. You should know if it’s working by how you feel and by reflecting on your goals. (This is why we send you those annoying questionnaires where you have to rate your symptom severity and frequency.) If you are noticing  gradual shifts in how you’re responding to situations that were difficult for you, or you are learning ways to cope with emotions so they don’t feel quite so impossible anymore, then you can see there is progress. If you’re feeling stuck, though, and nothing seems to be helping, it’s time to talk with your therapist about that to reevaluate and come up with a plan.

We charge $150 for anyone who cancels less than 24 hours in advance. We totally get that emergencies and illness happen - we just kindly ask you to notify us if those things come up and you will not be charged. If you fail to notify the therapist by 15 minutes after the start of the session, you will be charged $150 for a “no show.”